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Frequently Asked Questions

Your go-to for healthcare, medical practice, and billing insights.
MaximizeMD streamlines your practice’s revenue cycle management with a suite of tools designed for efficiency. Our solutions include advanced claim follow-up and automated scrubbing to minimize rejections and ensure accurate reimbursements. With in-app credit card processing and Electronic Remittance Advice (ERA), simplify payment collection and posting while enhancing financial accuracy. Our integrated charge capture solution prevents lost charges, optimizing revenue, and providing quick, precise patient estimates for transparent financial interactions. MaximizeMD empowers your practice with seamless operations, maximized revenue, and improved efficiency in revenue cycle management.

MaximizeMD offers a comprehensive suite of features designed to streamline front office workflows for medical practices. Key functionalities include:

  • Online appointment scheduling to simplify booking and reduce phone queues.
  • Appointment reminders via text, phone, or email to improve patient attendance.
  • Secure credit card payment acceptance and storage for convenient transactions.
  • Real-time insurance eligibility checks to automate verification of patient insurance details.


These essential tools help enhance operational efficiency and patient satisfaction within MaximizeMD.

MaximizeMD offers a robust suite of features designed to streamline and enhance the billing process for medical practices. Billing profiles simplify data entry and improve coding accuracy by allowing customization of common diagnoses and billing codes. Real-time insurance eligibility checks enable instant verification of primary or secondary insurance status throughout the appointment process. Automated claim submission ensures efficient processing, enhancing the likelihood of timely payments. For managing denials, MaximizeMD provides a denials analysis tool that generates actionable reports to identify and address billing workflow issues promptly. Generating patient statements is quick and straightforward with on-demand statement generation capabilities. MaximizeMD also ensures compliance with up-to-date billing codes such as ICD-10, DSM-5, and CPT, facilitating accurate coding and billing. These features are designed to optimize billing efficiency and improve revenue management within medical practices using MaximizeMD.
Practices of any size may consider outsourcing billing to streamline operations and manage workload effectively. Key indicators like affordability, volume of patient and billing tasks, and metrics such as Days in AR, clean claims rate, and denials rate can guide this decision. While in-house billing offers control over revenue processes, outsourcing with MaximizeMD ensures transparency and expert oversight, optimizing billing efficiency and business management.
Medical billing software is essential for practices handling billing internally. The right software streamlines workflows, minimizing redundant data entry and boosting productivity. Features such as billing profiles and reporting dashboards enable comprehensive billing functions and highlight areas for enhancement. Alternatively, revenue cycle management outsources billing tasks to CPC-certified coders and billing experts. This approach aims to optimize clean claims rates, reduce denials, and ensure efficient revenue management.
MaximizeMD features an extensive library of over 73,000 medical billing codes encompassing ICD-10, CPT, and DSM-5. Whether you specialize in optometry, psychiatry, family medicine, neurology, or any other field, our comprehensive collection likely includes the billing codes relevant to your practice. For confirmation or assistance, our platform experts are available to help.
When choosing medical billing software, understanding the differences between cloud-based and web-based systems is crucial. Web-based software operates through a browser like Google Chrome or Mozilla Firefox, enabling users to perform specific functions such as scheduling and generating reports within the platform. It’s distinct from a simple website, which only displays content like text, images, and videos. On the other hand, cloud-based software functions independently of a browser. While some cloud solutions offer offline access, most require an internet connection for full utilization of their features and capabilities.
Web-based billing software can offer advantages over cloud-based applications, particularly for small medical practices. It’s easily accessible via a web browser on any device with internet connectivity, eliminating the need for installing additional applications. This flexibility allows for efficient access to billing functions from various locations. Moreover, web-based systems are cost-effective due to lower maintenance needs, making them a practical choice for practices aiming to streamline operations without hefty support expenses.
Medical billing and practice management should ideally operate together on one platform for efficiency. Web-based billing software offers comprehensive revenue cycle management tools, covering eligibility verification, invoicing, payment processing, and claims management. Meanwhile, web-based practice management software handles scheduling, appointment reminders, authorization management, and other administrative tasks, ensuring streamlined operations across your practice. Integrating both functionalities enhances coordination and effectiveness.

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